Legal

Privacy Policy

Effective date: 10 September 2026

Wedstori ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use the Wedstori website, mobile application, and related services.

1. Information We Collect

Customer information

  • Full name
  • Email address
  • Mobile number
  • Profile photo (optional)
  • Google account information (when signing in with Google)
  • Favourite vendors
  • Enquiry details
  • Reviews and ratings

Vendor information

  • Business name
  • Owner name
  • Email address
  • Mobile number
  • Business address
  • Service categories
  • Portfolio images and videos
  • Business logo
  • Subscription information
  • GST details (if applicable)
  • Bank information (only where required for vendor subscription or future platform services)

Device information

  • Device type
  • Operating system
  • Browser type
  • IP address
  • App version
  • Device identifiers
  • Crash reports
  • Analytics information

2. Google Sign-In

If you choose Google Sign-In, we may receive your name, email address and profile picture.

We only use this information to authenticate your account and provide our services.

We do not access your Gmail, Google Drive, contacts, calendar, or any other Google data unless you explicitly authorize such access in the future.

3. Vendor Content

Vendors may upload images, videos, business descriptions, pricing information, logos and promotional materials.

Some vendor content — such as reels or portfolio media — may be imported from a connected Instagram Professional account when the vendor chooses to use the Instagram integration. WedStori does not access Instagram accounts without the vendor's authorization.

All uploaded or imported content remains the property of the respective vendor.

By uploading or importing content, vendors confirm they own or have permission to use it and authorize Wedstori to display, promote, and distribute it on the Platform for business and marketing purposes.

4. Instagram Integration

Vendors may voluntarily connect their Instagram Professional account to WedStori.

When connected, WedStori may receive and process information made available through the Instagram API, including the connected Instagram account's profile information and media/content associated with that account.

This data is used only to allow vendors to connect their Instagram account and to import and display their Instagram content within their WedStori vendor profile.

WedStori only requests Instagram permissions that are necessary for this functionality.

WedStori does not request or use Instagram messaging/DM or comment-management permissions for this integration.

Instagram data is not used for unrelated purposes.

Instagram-connected data is retained only for as long as necessary to provide the requested functionality and in accordance with our retention and deletion policy.

Vendors can disconnect their Instagram account from WedStori at any time.

Vendors can request deletion of Instagram-related data by contacting us at support@wedstori.com.

5. Payments

Wedstori does not collect or process customer payments for wedding services. Customers pay vendors directly outside the Platform.

We may collect payment-related information only from vendors for subscription purchases where applicable.

6. How We Use Information

  • Create user accounts
  • Authenticate users
  • Connect customers with vendors
  • Respond to enquiries
  • Improve Platform performance
  • Provide customer support
  • Send important notifications
  • Detect fraud and misuse
  • Maintain security
  • Comply with legal obligations

7. Cookies and Analytics

We may use cookies and similar technologies to remember preferences, improve user experience, measure website performance, analyze visitor behaviour and improve our services.

8. Sharing of Information

We may share information with:

  • Vendors responding to customer enquiries
  • Cloud hosting providers
  • Authentication providers
  • Analytics providers
  • Payment providers for vendor subscriptions
  • Government or regulatory authorities when required by law

We do not sell your personal information to third parties.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information, including:

  • HTTPS encryption
  • Secure authentication
  • Role-based access controls
  • Protected cloud infrastructure
  • Security monitoring

While we strive to protect your information, no method of electronic storage or internet transmission is completely secure.

10. Data Retention

We retain personal information only for as long as necessary to provide our services, meet legal obligations, resolve disputes and enforce our agreements.

11. Your Rights

Subject to applicable laws, you may:

  • Access your personal information
  • Correct inaccurate information
  • Update your profile
  • Request account deletion
  • Request disconnection of your Instagram account and deletion of Instagram-related data
  • Contact us regarding privacy concerns

12. Children's Privacy

Wedstori is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

13. Third-Party Services

Our Platform may integrate with third-party services including Google Sign-In, Razorpay (for vendor subscriptions only), Google Maps, analytics services, cloud hosting providers and Instagram/Meta APIs.

Instagram/Meta APIs may be used to provide the Instagram account connection and content import functionality requested by vendors.

These third-party services are governed by their own privacy policies.

14. Changes to this Privacy Policy

We may revise this Privacy Policy from time to time. Updated versions will be published on this page with the revised effective date.

15. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact:

Wedstori · support@wedstori.com · https://www.wedstori.com